Top Customer Success & Experience Jobs in New York City, NY

The Solutions Engineer guides customers through pre and post-sales stages, architecting custom solutions, leading demos, and ensuring successful software adoption.

As a Solutions Engineer, you will guide customers through onboarding, design user programs, and collaborate with internal teams to improve product effectiveness.

As a Customer Success Manager at Attio, you will design and manage retention programs, guide user adoption, and improve customer health while leading strategic initiatives for top accounts.

Provide fast, empathetic technical support for Attio's SaaS CRM via email, chat, and video; troubleshoot APIs, integrations and product issues; document bugs; contribute to knowledge bases; advocate customer needs to Product and Engineering; and help customers optimize workflows and automations to drive long-term value.