Top Customer Success & Experience Jobs in New York City, NY

The Implementation Manager will oversee technical implementation and onboarding for mid-market and enterprise customers, ensuring customer satisfaction through relationship building and process improvements.

Lead the AI Deployment Strategists team by managing staffing, customer success relationships, playbook development, and operational excellence in AI deployments.

The AI Deployment Strategist ensures successful AI product implementation for customers by managing pre-sales, quality, feedback, and product evolution, while collaborating with various teams.

As Sales & Success Enablement Manager, you'll enhance onboarding programs and create enablement materials, collaborating cross-functionally to ensure GTM teams are equipped with product knowledge.

Manage strategic customer accounts, driving business outcomes and maximizing value. Collaborate cross-functionally to develop customer journey, retention strategies, and product feedback.

The Mid-Market Customer Success Manager will manage customer relationships, drive business outcomes, and enhance customer value through collaboration with cross-functional teams. Responsibilities include developing success plans, executing growth strategies, conducting trainings, and improving operational processes.