Top Customer Success & Experience Jobs in New York City, NY

Lead technical deployments and customer onboarding for mid-market and enterprise accounts. Manage project execution, integrate with APIs and databases, document product functionality, refine deployment best practices, and liaise with Sales, Product, and Engineering to drive activation, retention, and product improvements.

The Implementation Manager will oversee technical implementation and onboarding for mid-market and enterprise customers, ensuring customer satisfaction through relationship building and process improvements.

The AI Deployment Strategist ensures successful AI product implementation for customers by managing pre-sales, quality, feedback, and product evolution, while collaborating with various teams.

The role involves providing technical support to customers by resolving complex issues, managing interactions, and collaborating with teams while leveraging AI tools to enhance service delivery.

The Associate Technical Support Specialist will support customers through various channels, resolve technical issues, and contribute to process improvements, while collaborating closely with internal teams to enhance customer experience.