Top Customer Success & Experience Jobs in New York City, NY

The Senior Partnership Manager will build and manage relationships with clinical partners to expand and improve externship experiences for graduates, driving alignment across teams and enhancing the healthcare workforce pipeline.

Lead Stepful's Enterprise GTM enablement strategy, create onboarding programs, and enhance knowledge management and training for teams. Collaborate cross-functionally to drive performance and behavior change.

The Senior Partnership Manager will build and manage relationships with strategic clinical partners, expanding externship opportunities and improving student experiences. Responsibilities include monitoring metrics, creating playbooks, and collaborating with sales and operations teams.

Coordinate student externship placements, ensuring compliance, managing schedules, and maintaining communication with students and sites.

As a Student Financial Success Coach, you will support students in achieving their training goals, handling inquiries, and ensuring academic success while communicating about financial obligations.

The SME will develop and evaluate the LXMO/LMRT curriculum ensuring alignment with ARRT standards, provide feedback for improvement, and recommend teaching strategies.

As a Student Success Coach, support students through motivation issues, resolve inquiries, and ensure academic progress towards graduation.

Teach and facilitate online classes for a Sterile Processing Technician program, prepare students for certification, and support their academic progress.

Teach live virtual classes for a 16-week Surgical Technologist program, assess student understanding, provide support, and document progress.