Top Customer Success & Experience Jobs in New York City, NY

Manage relationships with enterprise clients, provide strategic guidance, resolve complex issues, and identify growth opportunities while ensuring client satisfaction.

The Customer Support Associate will manage customer inquiries, troubleshoot issues, develop SOPs, and collaborate with teams to improve service delivery and customer experience.

The Midmarket Account Manager will manage a portfolio of healthcare accounts, providing strategic support, facilitating client relationships, and driving business growth through insights and data analysis while ensuring high client satisfaction.

As an Implementation Specialist, you will guide clinics through onboarding, manage projects, train staff, and improve customer experience.

The SMB Account Manager will manage relationships with small- and medium-sized clients, ensuring their success through training, support, and by acting as a voice of the customer. Responsibilities include building partnerships, resolving issues, and analyzing data to provide actionable insights.