Leads strategic Life Sciences customer accounts through Celonis value realization and AI-driven business transformation. Owns executive relationships, program roadmaps, adoption, customer satisfaction, escalations, and measurable business outcomes. Mobilizes cross-functional teams, develops customer Centers of Excellence, mentors team members, leads advisory boards, represents Celonis at industry events, and advocates for customer needs. Requires extensive transformation, consulting, customer success, change management, SaaS, solution design, and executive engagement experience.

The Client Value Partner role at Celonis is focused on leading customer success and value transformation initiatives for strategic accounts in the Utilities & Energy sector, while collaborating with C-Level executives and cross-functional teams.

The Manager will lead a team in driving customer value journeys, translating objectives into use cases, and engaging with senior stakeholders in Financial Services to maximize ROI using Celonis' Process Intelligence platform.