Top Customer Success & Experience Jobs in New York City, NY

The Senior Associate, Events Manager will oversee event planning and execution, manage logistics, coordinate with vendors, and analyze event performance metrics within the financial services sector.

Lead and build Clear Street's client-facing tax support function, owning day-to-day tax support for institutional and retail clients, improving client experience and response quality, defining digital-first support tooling and content, overseeing tax form review and documentation workflows, and coordinating withholding/reporting inquiries with internal teams.

The Associate Director of Internal Communications at Clear Street develops and manages internal communication strategies, storytelling, and employee engagement programs to align employees with business priorities and culture.

The KYC Analyst supports onboarding by performing KYC screenings and data management, maintaining client relationships, and ensuring regulatory compliance.