Top Customer Success & Experience Jobs in New York City, NY

Manage complex litigation claims with high exposure, ensuring customer service excellence while investigating and resolving coverage disputes. Coordinate effectively with internal and external partners.

Manage complex commercial claims, coordinate investigations, negotiate settlements, and analyze claims activities while maintaining regulatory knowledge and providing guidance to junior staff.

Join the Marine Claims Team at CNA to handle a variety of marine claims, ensuring compliance with policy coverages while managing investigations, negotiations, and settlements. Collaborate with internal and external stakeholders for effective resolution and present findings to management.

The Warranty Underwriter/Account Manager manages a portfolio of warranty clients, focusing on revenue growth, relationship management, and underwriting solutions.