Top Customer Success & Experience Jobs in New York City, NY

As a Forward Deployed Accountant, you'll lead the deployment of AI Agents for corporate customers, automating accounting workflows, delivering training, and supporting product improvement while performing customer-facing tasks in a hybrid work environment.

Manage relationships with mid-market accounting stakeholders, drive product adoption and engagement, deliver consultative training and QBRs, collaborate cross-functionally, support renewals and expansion, and develop strategic account plans to maximize retention and growth.

The Enterprise Accounting Success Manager manages a complex customer base, ensuring successful outcomes through deep product knowledge, customer relationship management, and strategic consulting to enhance product adoption and customer value.

The Accounting Success Manager ensures successful client onboarding, maintains customer satisfaction, manages implementation timelines, and provides training on the SaaS Accounting solution.

The Partner Implementation Consultant will develop partnerships, deliver training, ensure successful product implementation, and track performance metrics.