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Top Customer Success & Experience Jobs in New York City, NY
Fintech • Machine Learning • Software • Financial Services
Own end-to-end technical onboarding and certification for electronic trading clients, from connectivity testing through production launch. Coordinate Development, Infrastructure, Compliance, Legal, Clearing, Business Development, and clients; validate FIX connectivity and routing; configure accounts and trading setups; monitor post-launch message quality and behavior; manage readiness, blockers, recertification, regulatory reporting, and post-trade requirements. Serve as the primary responder for onboarding issues and ensure repeatable, operationally disciplined processes.
Top Skills:
CRMFixJIRASQL
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