Top Customer Success & Experience Jobs in New York City, NY

As an Operations Analyst Intern, you'll drive excellence in technical support operations, collaborating cross-functionally to enhance customer service and operational efficiency.

Manage global technical support teams for MongoDB, focusing on customer satisfaction through technical issue resolution, performance enhancement, and team development.

As a Technical Writer Intern at MongoDB, you'll create and maintain user documentation for products, explaining complex technical topics, collaborating with engineering teams, and helping users effectively utilize MongoDB technologies.

As a Global Corporate Communications Intern, you will learn about professional writing and editing, work on tech content, and gain experience in corporate communications through various projects.

As an Executive Assistant, you'll support three members of the People Leadership Team by managing calendars, travel bookings, and various projects while ensuring a high level of organization and confidentiality.

In this role, you'll guide customers in designing scalable systems using MongoDB, collaborate with sales teams, and ensure customer success and satisfaction.

The Senior Consulting Engineer will support customer needs through software implementations, training, and act as a trusted advisor, collaborating on MongoDB usage and product development.

The Escalation Engineer tackles complex customer issues related to MongoDB, ensuring positive outcomes through technical expertise and collaboration. They provide support during escalated situations, mentor new team members, and drive resolution for mission-critical database systems.

The intern will analyze marketing data to help improve marketing strategies, presenting insights, and learning in a fast-paced environment.

The Customer Advocate supports the CEO and senior leaders, driving customer relationships, advocating for customer needs, and ensuring excellent experiences while managing executive operations and strategic initiatives.