Top Customer Success & Experience Jobs in New York City, NY

The Next in Tech Summit at MongoDB is a virtual event designed for students exploring tech careers, leading to potential summer internships.

The role involves guiding customers in designing scalable systems, collaborating with sales teams, and ensuring customer success in deploying MongoDB solutions.

The Escalation Engineer tackles complex customer issues related to MongoDB, ensuring positive outcomes through technical expertise and collaboration. They provide support during escalated situations, mentor new team members, and drive resolution for mission-critical database systems.

In this role, you'll guide customers in designing scalable systems using MongoDB, collaborate with sales teams, and ensure customer success and satisfaction.

Lead Customer Success Strategy & Planning, drive analytical business rhythm, partner with leadership for insights, optimize sales processes.

Manage global technical support teams for MongoDB, focusing on customer satisfaction through technical issue resolution, performance enhancement, and team development.

The Senior Customer Success Manager will drive customer success initiatives, ensuring client satisfaction and retention while fostering strong relationships with users of MongoDB's platform.