Top Customer Success & Experience Jobs in New York City, NY

The Product Specialist drives revenue for Direct Data and Workflow solutions by managing client relationships, expanding accounts, and educating clients on product offerings.

As an Account Manager, you will handle subscription renewals and account expansion for legal and advisory clients, focusing on high retention rates and enhancing client service through collaboration with product teams.

Customer Success Managers at Octus increase user adoption, retention rates, develop relationships, and support the wider team. They engage with law firms, investment banks, and advisory firms, ensuring smooth onboarding and enhancing customer experiences.

The Senior Customer Success Manager will drive user adoption and retention, develop relationships in the advisory space, and support the wider team, leveraging customer feedback for product enhancement.