Serve as named customers' primary technical contact and advocate, owning platform integration, performance, and escalations. Partner with Customer Success to drive adoption, analyze support trends, run Technical Business Reviews, and enable Centers of Excellence to reduce risk and remove technical barriers.

As a Technical Account Manager, you will manage the technical relationship with enterprise customers, drive product adoption, and ensure customer success by solving technical issues and supporting implementation strategies.

Lead a regional email deliverability team, provide advanced deliverability consulting, own a small portfolio of high-touch customers, escalate and resolve deliverability issues, partner cross-functionally to improve processes and customer experience, and drive strategic projects to mature deliverability practices and team growth.