Top Customer Success & Experience Jobs in New York City, NY

The Federal Support Engineer will engage with customers to resolve technical support requests, educate clients, troubleshoot issues, and mentor team members.

The Premier Support Engineer engages with clients to address technical inquiries, develops customer relationships, reproduces issues, and contributes to documentation while working directly with Datadog's Premier Customers.

Lead the delivery of leadership development programs for Sales and Customer Success leaders. Design and facilitate training sessions, partner with curriculum teams, and mentor other enablement leaders. Analyze program effectiveness and adapt based on feedback.

As a Premier Support Engineer, you will assist clients with technical queries, foster relationships with Premier Customers, and provide detailed product support while building documentation.

Lead a team to deliver sales enablement programs, guiding GTM teams through education and development while measuring business impact.

As an Enterprise Customer Success Manager, you will enhance customer relationships, drive product adoption, and manage onboarding for strategic accounts, delivering measurable business results through effective communication and collaboration with cross-functional teams.

The Business Value Manager will lead business value assessments and quantification of the business value of products, collaborating across teams to support customer engagements and improve the Business Value Program.

As a Manager 1 in Technical Account Management, you will lead a team, drive account strategies, collaborate with various departments, and enhance customer engagement and effectiveness.

The Senior Associate, Enablement Systems supports enablement operations by automating workflows, improving systems efficiency, and partnering with various teams to enhance sales and technical enablement at Datadog.

Lead the strategy for Sales Enablement globally, create training materials, manage stakeholder relationships, and measure program impact on sales performance.