Top Customer Success & Experience Jobs in New York City, NY

The Senior Associate in Sales Enablement Operations designs and manages logistics for programs, supports tool scaling, and improves efficiency across teams.

As Engineering Manager I, you will lead a team of Developer Advocates, manage their performance, enhance their skills, and ensure effective collaboration across teams while producing high-quality technical content.

The Leadership Training Manager will design, deliver, and scale learning experiences for manager populations, focusing on leadership development and inclusivity training.

Manage Datadog's internal communications by optimizing platforms, ensuring information accuracy, and employing data analytics for improvement.

The Premier Support Engineer engages with clients to address technical inquiries, develops customer relationships, reproduces issues, and contributes to documentation while working directly with Datadog's Premier Customers.

Lead the delivery of leadership development programs for Sales and Customer Success leaders. Design and facilitate training sessions, partner with curriculum teams, and mentor other enablement leaders. Analyze program effectiveness and adapt based on feedback.

As a Premier Support Engineer, you will assist clients with technical queries, foster relationships with Premier Customers, and provide detailed product support while building documentation.

Lead a team to deliver sales enablement programs, guiding GTM teams through education and development while measuring business impact.

The Manager of Technical Escalations Engineering leads a team to manage client technical requests, ensuring effective resolution and team productivity through coaching, training, and performance management.

As an Enterprise Customer Success Manager, you'll drive product usage, nurture relationships, manage onboarding, and ensure customer satisfaction and contract growth.