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Top Customer Success & Experience Jobs in New York City, NY
Healthtech • Information Technology • Software • Telehealth
Manage approximately 50 healthcare provider accounts through proactive outreach, consultative meetings, and follow-up. Help practices improve platform setup, adopt features, expand partnerships, increase patient bookings, and achieve performance goals. Build relationships with stakeholders, handle objections, provide product recommendations, prioritize accounts, and collaborate with internal teams on account optimization and feature installations.
Top Skills:
Generative Ai
Healthtech • Information Technology • Software • Telehealth
Own the success of a portfolio of enterprise healthcare customers, serving as a strategic advisor and managing ongoing relationships. Use performance data to improve adoption, utilization, and ROI; identify commercial opportunities; lead product and strategic conversations; and coordinate with sales, support, technical services, and product teams to solve complex challenges and deliver scalable customer outcomes.
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