Top Customer Success & Experience Jobs in New York City, NY

As a Field Enablement Lead, you will partner with Revenue Leadership, enhancing sales excellence through MEDDPICC methodology integration and coaching across teams.

Manage a scaled portfolio of mid-market healthcare providers to drive retention, growth, and adoption using data-driven insights, automation, and consultative partnership. Collaborate with Sales, Product, and Support, develop scalable playbooks, and act as the voice of the customer to surface product and process improvements.

As a Client Success Manager, you will drive customer success for enterprise partners by engaging with stakeholders, providing data-driven insights, and enhancing their experience with Zocdoc's services.

Customer Success Managers help Zocdoc providers improve their performance on the platform by building relationships, addressing challenges, and driving product feature adoption.

As a Specialist in Customer Experience at Zocdoc, you will provide exceptional service to healthcare providers, upsell features, and maintain accurate interaction records. You will strive to improve user experiences through effective communication and problem-solving.

The Specialist, Customer Experience will provide exceptional support to healthcare provider accounts via calls, emails, and chat, focusing on upselling features and enhancing user engagement with Zocdoc's services.

As a Specialist in Customer Experience, you will provide exceptional service to healthcare providers, upselling features, resolving issues, and improving user engagement through various communication channels.

As a Specialist in Customer Experience, you will provide exceptional service to healthcare providers, upsell features, and foster engaging connections through multiple communication channels.

The Specialist, Customer Experience will deliver exceptional service to healthcare provider accounts through calls, emails, and chat. Responsibilities include upselling features, improving user experiences, and maintaining accurate records.

As a Specialist in Customer Experience, you provide exceptional service to healthcare providers, upselling features, and improving user engagement through calls, emails, and chat.