Top Customer Success & Experience Jobs in New York City, NY

The Scale Partner Manager will manage relationships with Bronze partners, driving their growth and engagement through strategic business efforts, enablement, and collaboration with sales and marketing teams.

The Senior Customer Success Team Manager will lead a team of Customer Success Managers, drive retention and growth, and develop processes for improvement while managing executive relationships and KPIs.

Lead the Customer Success team to drive customer retention and growth, manage team performance, and develop strategies to improve customer engagement.

The Commercial Account Manager will manage a portfolio of early adopter accounts, generate revenue through upselling and cross-selling, and consult on customers' internal processes for expansion opportunities.

The Senior Revenue Enablement Manager will enhance performance of client-facing teams through training, coaching, and developing sales enablement solutions. Responsibilities include onboarding new hires, conducting skills gap analysis, and monitoring enablement metrics.

Lead the global delivery of Elevate conference, aligning with business priorities, managing production, budget, and vendor relationships, and ensuring operational excellence.

Build and maintain strong client relationships, manage customer onboarding, drive product adoption, and collaborate with internal teams to promote client success.

The Customer Success Manager will support clients by driving product adoption, building relationships, and providing consultation while ensuring customer goals are met.

The Tech Customer Success Manager will drive customer growth and retention through strategic engagement with clients, leveraging product knowledge and AI-driven insights to enhance collaboration and success with monday.com.

The Technical Consultant will ensure client success by delivering technical expertise in large implementations, working with integration and custom user experiences, and providing support on data migrations and application development.