Top Customer Success & Experience Jobs in New York City, NY

As an Implementation Consultant, you will lead projects, design tailored solutions, train customers, and foster relationships to ensure successful adoption of monday.com products.

As a Community Manager, you'll oversee daily operations and growth of a new customer community, focusing on engagement, content strategy, and community platform management. You'll facilitate discussions, collaborate with various teams, and report on community impact.

Lead a team of Customer Success Managers focused on strategic accounts, influencing product and internal processes while driving customer outcomes.

The Customer Success Manager will support clients by driving product adoption, building relationships, and providing consultation while ensuring customer goals are met.

The Tech Customer Success Manager will drive customer growth and retention through strategic engagement with clients, leveraging product knowledge and AI-driven insights to enhance collaboration and success with monday.com.

The Customer Success Manager will build strong relationships with clients, manage onboarding, drive product adoption, and collaborate across teams to ensure client success with monday.com.

The Executive Assistant will manage administrative tasks for VPs of Sales and Revenue Operations, optimize schedules, support logistics, and handle communications.

Engage with customers to deliver support, drive retention, and identify opportunities for upselling through consultative interactions and strategic discovery sessions.

The Senior Revenue Enablement Manager will enhance performance of client-facing teams through training, coaching, and developing sales enablement solutions. Responsibilities include onboarding new hires, conducting skills gap analysis, and monitoring enablement metrics.

The Senior Customer Success Team Manager will lead a team of Customer Success Managers, drive retention and growth, and develop processes for improvement while managing executive relationships and KPIs.