Top Customer Success & Experience Jobs in New York City, NY

The Strategic Account Executive will drive the full sales cycle for large enterprises, promote GitLab's AI-powered solutions, and ensure customer success and adoption of DevSecOps practices through account management, collaboration, and strategic planning.

The Strategic Account Executive will lead sales efforts for GitLab's DevSecOps platform, manage large accounts, and ensure customer satisfaction while also conducting sales activities and contributing to product feedback.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

The Customer Success Architect serves as a strategic advisor, guiding customers in utilizing the GitLab DevSecOps platform to achieve their business goals and ensure satisfaction and retention.

Lead a team focused on customer retention and revenue growth by coaching, implementing renewal processes, and collaborating with cross-functional teams to ensure successful renewals.

The Senior People Communications & Engagement Strategist will enhance employee engagement and communication at GitLab through internal campaigns, content creation, and analytics to foster community and connection among team members.

As a Senior Learning Experience Designer, you'll create impactful educational content and learning experiences for customers, applying instructional design best practices and collaborating with cross-functional teams.

The role involves selling GitLab's DevSecOps solutions to financial services clients, managing accounts, and developing customer relationships to drive sales pipelines and ensure client success.

As a Strategic Account Executive, you'll modernize software building for public sector agencies by aligning with their CI/CD automation and secure development needs.

The Customer Success Manager establishes trusted relationships with clients, assists with deployment, measures performance, and translates data into actionable insights to enhance customer satisfaction and success.