Top Customer Success & Experience Jobs in New York City, NY

As a Renewal Manager, you will manage the renewal lifecycle for customer contracts, lead pricing negotiations, mitigate risks, and align with internal teams to maximize customer retention and revenue growth.

The Associate Support Engineer supports customers with issues, collaborates with teams, contributes to code and documentation, and manages cases through their lifecycle.

As a Support Engineer, you'll troubleshoot GitLab environments for U.S. Government agencies, collaborating with various teams and improving documentation and support processes, while acting as a Linux administrator.

The Senior Director of Public Sector Customer Success will lead a team to enhance customer experience, drive product adoption, and improve retention for public sector clients, ensuring alignment with GitLab's strategic objectives.

The Enablement Lead will design and implement global enablement programs for GitLab's partner network, driving productivity, revenue growth, and effective sales strategies.

Lead GitLab's public sector engagements, focusing on building partnerships with DoD and FSI, structuring services for complex DevSecOps projects, and driving measurable outcomes for clients.

As Manager of Renewals, you'll lead a team to drive customer retention and revenue growth, coaching members, refining processes, and fostering collaboration with cross-functional leaders.

The Enablement Data and Reporting Analyst will design and maintain dashboards and reports to analyze enablement programs' impact on sales performance, collaborating with various teams to improve reporting processes and data integrity.