Top Customer Success & Experience Jobs in New York City, NY

Manage and scale the Resident Consultant team to drive adoption, value realization, and renewals for enterprise SaaS customers. Define long-term team strategy, hire and develop consultants, engage executive stakeholders, and partner cross-functionally to solve customer challenges and grow accounts. Represent customer success at executive levels and embed Samsara cultural principles.

The Sales Operations Manager will support Enterprise Account Executives, refine sales processes, enhance team effectiveness, and implement strategies for improved revenue and profitability.

The role involves providing operational support to the sales organization, managing accounts, and ensuring adherence to sales processes while utilizing Salesforce.

The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.

The Manager of Technical Account Management will lead a team of TAMs, ensuring exceptional support while driving customer success through data-driven decisions and process optimization.

Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.

The Manager I, Customer Success leads the Scale CSM team, enhancing customer engagement, coaching team members, and ensuring enterprise customers achieve ongoing value from Samsara's solutions.

As an Implementation Consultant at Samsara, you'll help Mid-Market customers deploy IoT solutions, managing relationships and ensuring value during onboarding, adoption, and ongoing usage.

Manage the Resident Consultant team to enhance and scale services, ensuring customer success and value realization for enterprise clients, while leading and developing talent.

The Enterprise Implementation Consultant in the Public Sector will manage customer relationships, oversee IoT solution deployment, and ensure value realization for enterprise customers, primarily in government contexts, while coordinating with cross-functional teams.