Top Customer Success & Experience Jobs in New York City, NY

Design and develop sales training strategies, build curriculum, and improve learning programs in a fast-paced environment. Engage with sales teams to enhance learner experiences and align educational goals.

As a Sales Engineer, you'll support the sales team with technical inquiries, assist with trials, create software solutions, manage content and support testing activities while building customer relationships.

The Sales Quality Program Manager will enhance customer outcomes by implementing data monitoring systems and assessing compliance across sales teams, focusing on quality assurance operations and actionable insights.

The Senior Sales Performance Analyst will drive strong sales outcomes through data monitoring, compliance assessment, and business intelligence, partnering with cross-functional teams to improve customer experiences.

The Enterprise Customer Success Manager collaborates with top customers to enhance their operations using IoT data, addresses unique challenges, and drives customer satisfaction through strategic problem-solving and tailored solutions.

Manage day-to-day operations of the Level 1 Customer Support team, providing coaching and mentoring, handling escalations, and improving team productivity.

The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.

The role involves leading GTM enablement programs, supporting change management initiatives, creating training strategies, and embedding company cultural principles.

The Senior Community Manager will architect and launch a B2B customer community, developing strategies for engagement, moderation, and content management while driving customer advocacy and analytics reporting.

The Manager of Enterprise Customer Success leads the team in ensuring customer adoption and value from Samsara's solutions, setting strategies and KPIs, fostering team culture, and managing high-level client relationships.