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Top Customer Success & Experience Jobs in New York City, NY
Information Technology • Cybersecurity
Act as the post-sales technical liaison to ensure customer success: resolve escalated technical issues, onboard and train customers, drive adoption, advocate customer needs to product/engineering, enable technical sales and identify upsell opportunities, and represent Huntress at events.
Top Skills:
AvAWSAzureBashEdrElasticFirewallForensicsGCPHipsIdsIncident ResponsePowershellPsaPythonRmmSIEMSplunk
Information Technology • Cybersecurity
The Product Support Specialist will provide technical support, assist customers with problem-solving, assess and escalate issues, and provide follow-up to ensure resolution. They will collaborate with the team to deliver excellent customer service and contribute to product knowledge.
Top Skills:
BashGpomacOSMicrosoft Windows Operating SystemsProcess ExplorerProcmonRmmsSccm
Information Technology • Cybersecurity
Lead and develop a team of Account Managers focused on driving Net Revenue Retention through product expansion, cross-sell, and renewals. Collaborate cross-functionally and maintain strong partner engagement to ensure customer satisfaction and performance growth.
Top Skills:
GongSalesforce
Information Technology • Cybersecurity
The Sales Engineer II at Huntress will enhance customer security posture, collaborate with various teams, and provide technical expertise for sales efforts.
Top Skills:
AWSAzureCybersecurity FrameworksElasticGCPMalwarePsasRmmsSandbox AnalysisSiem ToolsSplunkThreat Intelligence
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