Top Customer Success & Experience Jobs in New York City, NY

The Vet Clinic Support Associate resolves complex software bugs, supports veterinary professionals through inquiries, and enhances user experience on the Vetcove platform.

The Support Associate will address software bugs and data issues for Vetcove users, ensuring excellent customer support and enhancing user experiences.

As a Senior Account Manager, you will strengthen relationships with corporate veterinary partners, strategize account growth, collect product feedback, and adapt to market changes, all while representing Vetcove's value effectively.

The Account Manager will oversee client communications, manage account performance, collaborate with teams, and build client relationships while delivering actionable insights.

The Associate Account Manager will manage client relationships, support marketing campaigns, analyze data insights, and collaborate with team members.

The Vet Clinic Retention Associate engages with veterinary professionals to strengthen relationships, handle concerns, and enhance user engagement with Vetcove's platform through outreach and education efforts.

As a Veterinary PIMS Specialist, you'll leverage your clinical experience to implement our PIMS platform, guide clinics through transitions, manage escalations, and create essential documentation.

As a Technical Support Associate, you will investigate and resolve technical issues for users, manage support tickets, and collaborate with cross-functional teams to improve platform stability.