Top Customer Success & Experience Jobs in New York City, NY

The AI Adoption Specialist empowers clients through training on Zeta's AI Marketing Platform, showcases AI capabilities at events, builds client relationships, shares best practices, and collaborates with the product team.

The Senior Client Success Manager will oversee a client portfolio, ensuring campaign success and growth through strategic partnerships in programmatic advertising.

Responsible for managing programmatic accounts, leading communications, optimizing campaigns, providing insights, and supporting sales opportunities. Requires strong programmatic expertise and analytical skills.

As an Account Manager, you will lead client communications and coordinate marketing strategies, ensuring client satisfaction and successful campaign execution.

As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.

The Strategic Account Director connects presales strategy with post-sales execution, fosters collaboration, and develops client relationships to drive successful marketing outcomes.

The Senior Customer Success Manager develops relationships with key accounts, ensuring success through upsells and renewals, while leading strategic client interactions and optimizing performance.

Own a portfolio of clients as the primary contact to launch, manage, and optimize campaigns. Drive performance reviews, identify optimizations and upsell opportunities, develop client growth plans, coordinate cross‑functional teams, and ensure strong client relationships, retention, and account expansion.

As a Customer Success Representative, you'll manage customer support inquiries, review content for compliance, and ensure Trust and Safety standards are met across the Disqus platform.

As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.