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Top Customer Success & Experience Jobs in New York City, NY
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead CCaaS workstreams by managing entire delivery lifecycle, client partnerships, and cross-functional teams to ensure operational excellence and project success.
Top Skills:
Bi/Analytics ToolsCcaas PlatformsPower BITelephony MigrationsWfm Tools
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead the transformation of customer experience across various workstreams, manage CCaaS platforms, oversee implementations, and ensure client satisfaction through innovative solutions.
Top Skills:
AICcaasConversational AiCRMTelephony SystemsWorkforce Management
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead impactful projects enhancing customer service quality, manage client relationships, mentor junior staff, and drive innovative solutions in customer operations.
Top Skills:
AICcaasContact Center Technologies
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