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Top Customer Success & Experience Jobs in New York City, NY

Reposted 2 Days AgoSaved
Hybrid
New York, NY, USA
20-20 Hourly
Internship
20-20 Hourly
Internship
eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
The Store Leadership Internship at Coach offers hands-on retail leadership experience through store operations, customer service, team mentorship, and performance improvement.
Reposted 3 Days AgoSaved
Hybrid
New York, NY, USA
80K-100K Annually
Senior level
80K-100K Annually
Senior level
eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
The Senior Benefits Analyst manages health and welfare and retirement plans, ensuring compliance and seamless program delivery while overseeing administration and reporting on benefits utilization.
Top Skills: Hris SystemsMicrosoft Office Suite
6 Days AgoSaved
Hybrid
New York, NY, USA
140K-175K Annually
Senior level
140K-175K Annually
Senior level
eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
The District Manager oversees multiple Coach Coffee Shop locations, ensuring operational excellence and high customer satisfaction while achieving financial goals.
Reposted 14 Days AgoSaved
Hybrid
New York, NY, USA
65K-70K Annually
Junior
65K-70K Annually
Junior
eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
Support the implementation of Coach's Omni Customer Development strategy by managing in-store digital clienteling tools and improving customer experience through analysis and communication.
Top Skills: ExcelMS OfficePowerPointWord
Reposted 16 Days AgoSaved
Hybrid
New York, NY, USA
95K-100K Annually
Mid level
95K-100K Annually
Mid level
eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
The Manager, Omni Channel Training will develop and lead training strategies for retail channels, ensuring the alignment of training initiatives with business objectives, and optimizing learning tools and content.
Reposted 24 Days AgoSaved
Hybrid
New York, NY, USA
115K-138K Annually
Senior level
115K-138K Annually
Senior level
eCommerce • Fashion • Other • Retail • Sales • Wearables • Design
The Senior Manager of Retention leads Email, SMS, and Consumer Lifecycle Marketing, focusing on customer engagement and retention strategies. Responsibilities include strategy development, campaign management, data analysis, and team oversight.
Top Skills: AmpscriptCSSEmailExcelHTMLSfmcSms
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