Top Customer Success & Experience Jobs in New York City, NY

The Director of Client Growth and Optimization will strategize and implement initiatives to enhance client relationships and increase revenue through data-driven decisions in Mastercard's Corporate Solutions.

The Director of Account Management drives client relationships and sales strategies for regional accounts, focusing on sales targets and customer satisfaction while managing a large regional Commercial Card portfolio.

Lead strategic initiatives to enhance issuer performance, fraud prevention, and customer experiences while leveraging data analytics and optimizing operations.

The Senior Solutions Consultant will design and implement data-driven personalization strategies for customers, manage campaign performance, and collaborate across teams to enhance customer success and innovation.

As Manager of Account Management, you will drive business development, manage key client relationships, and identify new revenue opportunities.

Manage partner relationships for media data solutions: onboard and coach partners, monitor performance and satisfaction, coordinate cross-functional delivery, run demos and trainings, identify churn/up-sell opportunities, and partner with product and sales to drive adoption and product improvements.

Manage and grow relationships with global partners, driving Mastercard's go-to-market strategy and co-innovating product propositions. Lead customer engagement and deal development.

Lead program management for enterprise loyalty and engagement, driving platform adoption, delivering data-driven insights, managing client relationships, coordinating internal teams, ensuring KPIs and renewals, and identifying growth and cross-sell opportunities to maximize customer retention and ROI.

The role involves developing partnerships in the payments security industry, managing partner relationships, achieving revenue targets, and driving business growth through strategic alliances.

The role involves business development, account management, client relationship building, sales team formation, and coordination across different departments for Mastercard Services within the Financial Institution segment.