Top Customer Success & Experience Jobs in New York City, NY

The Strategic Accounts VP will retain and upsell employer clients, ensuring excellent experiences and driving plan performance to improve revenue retention.

The Director, Strategic Accounts will manage a team to retain and upsell Mid-Market clients, ensuring excellent client experiences and achieving KPIs such as improved Net Revenue Retention.

The Manager of Business Development will lead the mid-market BDR team, drive qualified meetings, coach team members, and collaborate with Sales and Marketing to enhance go-to-market strategies.

The Strategic Accounts Manager retains and upsells major employer clients, collaborates with account managers, and drives revenue retention and KPIs for assigned accounts.

The Enablement Director will lead sales training initiatives, manage onboarding for sales teams, and collaborate on enablement programs to drive revenue and customer success.

The VP of Business Development will build a team to enhance outreach to key organizations, optimize messaging, exceed pipeline targets, and improve brand reputation while leading BDR/SDR teams.

As a Strategic Accounts Director, you'll manage relationships with major healthcare clients, driving engagement and retention while ensuring success through strategic planning and execution.