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Top Customer Success & Experience Jobs in New York City, NY
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eCommerce • Mobile
The Workforce Manager leads capacity planning and scheduling for the Customer Experience team, forecasting needs based on contact volume, and generating performance reports. They collaborate cross-functionally with product teams for staffing requirements during platform launches.
Top Skills:
SigmaZendesk
eCommerce • Mobile
The Strategic Development Manager will manage relationships with sellers, use AI tools for insights, drive growth through structured coaching, and collaborate cross-functionally to enhance seller performance on the platform.
Top Skills:
ChatgptGongSalesforce
eCommerce • Mobile
The Partnerships Associate acts as an expert on seller dynamics, manages relationships with sellers, executes growth plans, spearheads marketing initiatives, and uses data analytics to drive category improvements.
Top Skills:
SQL
eCommerce • Mobile
The Fraud Incident Commander will manage incident response and risk efforts, leading cross-functional teams to handle Trust and Risk incidents, improve processes, and drive strategic initiatives across the company.
Top Skills:
Computer ScienceEngineering
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