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Top Customer Success & Experience Jobs in New York City, NY
Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The Technical Account Manager will support enterprise customers, optimize cloud file data platform use, and ensure customer success through technical guidance and collaboration with engineers.
Top Skills:
Active DirectoryAWSAzureCifsEsxGainsightGCPJIRALinuxNfsSalesforceSmbVMware
Artificial Intelligence • Big Data • Cloud • Security • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Lead complex enterprise customer onboarding from sales transition through go-live and handoff to Customer Success. Maintain executive alignment, customer health, business-value continuity, adoption readiness, change management, and escalation resolution across large global engagements. Translate technical decisions into business implications, govern executive reviews, stabilize customer relationships, and improve onboarding playbooks, health models, and AI-assisted workflows.
Top Skills:
Ai-Enabled ToolsCloud InfrastructureCybersecurityData ManagementData MigrationEnterprise PlatformsSaaSStorage
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