Top Pharmaceutical Customer Success & Experience Jobs in New York City, NY

The Reimbursement Success Manager leads billing operations, develops client relationships, and improves cash flow in the healthcare billing sector.

The Associate Manager oversees centralized monitoring for clinical trials, focusing on risk management, data surveillance, and regulatory compliance while ensuring quality and participant safety.

The Technical Solutions Specialist manages customer support, troubleshooting, and training for Neogen solutions, ensuring technical excellence and customer satisfaction. This role requires collaboration with internal teams and the ability to adapt to diverse customer environments.

The intern will support sales enablement and research, conducting analysis on clients, buyer groups, and market dynamics to aid in strategic account planning and client engagement efforts.

Lead end-to-end client implementations for SmithRx, managing project plans, requirements, cross-functional coordination, go-live support, escalations, and post-implementation reviews while mentoring teammates and driving process improvements.

The Executive Director will oversee marketing strategies for Neurology at Regeneron, lead field teams, ensure compliance and optimize performance for the newly launching brand. They will strategize customer engagement and coordinate with various cross-functional teams while focusing on customer and patient needs.

The VP, Group Account Director leads client accounts, manages teams, develops marketing strategies, and ensures client satisfaction while driving business growth.

The Manager of Pharmacovigilance will oversee safety activities, perform signal detection, manage safety reporting, and collaborate across teams to ensure patient safety.

Manage client relationships across the client lifecycle, lead implementations and onboarding, ensure service levels and claims adjudication accuracy, coordinate cross-functional teams, resolve issues, deliver projects on schedule, and drive client retention and revenue growth.

The Senior Account Manager oversees project delivery, client relationships, and financial management, mentoring junior team members and ensuring successful project execution.