Coordinate cyber incident, data breach, and fraud-related cases from intake through closure. Manage clients, vendors, stakeholders, schedules, communications, secure data transfers, breach mailings, case documentation, evidence, risks, and final reporting. Analyze and validate complex datasets using Excel while ensuring accuracy, regulatory alignment, and timely fulfillment. Serve as a primary client contact and resolve or escalate issues across multiple concurrent workstreams.

Leads enterprise cybersecurity governance, compliance, audit, risk assessment, control assurance, and regulatory readiness. Establishes policies, frameworks, metrics, and executive reporting; oversees remediation of control deficiencies; modernizes GRC through automation and AI; and develops global teams. Partners with Technology, Product, Legal, Privacy, Risk, Internal Audit, regulators, and business leaders to manage cyber risk and drive enterprise-wide change.