Top Design Jobs in New York City, NY

Leads a team of product designers building internal AI-powered platforms. Defines enterprise GenAI experience strategy, manages the design backlog, partners with product and engineering leaders, develops design talent, and shapes product direction through human-centered research, design expertise, and business insight. The role requires strong product design, prototyping, stakeholder communication, strategic planning, and people leadership skills in a hybrid environment.

Leads Partner Experiences product design within Capital One’s Global Payment Network. Combines product design expertise and people leadership to shape product strategy, solve complex customer and business problems, align product, technology, and business stakeholders, and develop high-performing designers. Responsibilities include human-centered research and design, prototyping, design systems, portfolio direction, stakeholder communication, and team culture development.

Leads content design and UX writing for digital product experiences, creating accessible microcopy, content systems, guidelines, taxonomies, and governance models. Partners with product, technology, business, and research teams to shape customer-centered solutions and product strategy. Directs design projects, mentors junior designers, presents strategic recommendations, and contributes to the maturity of the design practice.

Design product experiences across interaction, visual, and service design. Create journey maps, blueprints, high-fidelity designs, prototypes, and design-system artifacts. Champion customer needs through research, data, business strategy, and technical constraints. Collaborate with product, technology, and business partners, facilitate design activities, communicate decisions, and identify opportunities using emerging technologies.

Leads the Growth and Acquisitions Product Design team for Business Cards and Payments. Shapes go-to-market strategies, omnichannel experiences, experimentation, AI-powered lead generation, and sales enablement. Manages and develops a 12–15-person interdisciplinary design team while partnering with brand, marketing, product, sales, and engineering leaders. Establishes design strategy, oversees research and prototypes, presents to executives, and drives human-centered, business-focused product experiences.

Leads the product design strategy and execution for Capital One’s agent servicing platforms, including AI-driven frontline tools, internal design systems, operational platforms, and workforce management tools. Oversees a multi-team design organization, mentors design leaders, partners with Product and Engineering, and influences executive stakeholders. The role translates complex business and operational needs into intuitive enterprise experiences while improving customer service efficiency and design consistency.

Leads product design strategy and execution for complex, human-centered initiatives. Manages and develops designers, shapes product direction, collaborates with product, technology, and business leaders, and advocates for user needs through research, data, design systems, prototypes, and strategic communication.

Lead content and conversation design for Capital One’s AI banking agent. Create conversational journeys, golden dialogues, content systems, and user-centered digital experiences. Shape product strategy, mentor designers, influence cross-functional partners, and apply research, business insight, and design expertise to complex regulated banking problems. Responsibilities include content governance, taxonomy, microcopy, design-system contributions, stakeholder communication, and strategic portfolio management.

Leads product design projects and mentors designers while creating human-centered digital and physical experiences. Partners with product, technology, business, and research stakeholders to develop design strategies, prototypes, journey maps, and high-fidelity solutions. Applies customer insights, data, design systems, business context, and technical understanding to solve complex problems, influence product strategy, and communicate recommendations to senior leaders.

Lead premium product design by shaping strategy, creating human-centered solutions, mentoring designers, influencing cross-functional partners, and advancing design practices. Develop artifacts such as journey maps, service blueprints, high-fidelity designs, and prototypes while balancing customer needs, business goals, research insights, and market considerations.