Leads the Quality and Reliability organization, building an SRE practice, defining SLOs and observability standards, owning incident management, and establishing risk-based automated testing and quality gates. The role reports executive-level reliability metrics, guides technical governance, and partners with architecture and engineering teams to improve software reliability, performance, testability, and operational readiness. It also develops distributed quality engineering teams and applies LLMs and agentic tools to testing workflows.

Lead a data delivery engineering team as a contributing manager, balancing hands-on coding with people leadership. Own delivery pipelines, integrations, backlog prioritization, and communication with Product and stakeholders. Drive AI-assisted development adoption, ensure correctness of client-facing outputs, unblock engineers, and improve processes for reliable, timely data delivery across integrations and channels.