Top Engineering Jobs in New York City, NY

Lead end-to-end development of reliable care-agent tooling and software services integrating contact-center platforms with backend systems. Own architecture, performance, security, production operations, and technical direction while partnering with product, care operations, QA, and engineering teams. Translate operational workflows into scalable solutions, mentor engineers, and improve tools using agent feedback, operational metrics, and AI-assisted development practices.

Set technical direction for Toast’s Developer Experience platform, including local development, build tooling, shared libraries, testing frameworks, and developer portals. The role combines hands-on software engineering with architecture, cross-team technical leadership, AI-assisted development, developer productivity measurement, mentorship, and roadmap prioritization.

Leads technical initiatives for Toast’s restaurant scheduling product, designing and delivering scalable full-stack software. Responsibilities include architecture, API and system design, roadmap influence, cross-functional collaboration, engineering quality, performance, and technical leadership. The role also promotes AI-assisted development and improved employee and customer experiences.

Build and ship production software for Toast’s retail platform, partnering with engineering, product, and customers. Responsibilities include identifying opportunities, designing and prototyping end-to-end solutions, making foundational technical decisions, incorporating customer feedback, tracking industry trends, and deploying AI-powered experiences. The role supports large grocery and convenience-store customers and may involve visiting stores to understand operator workflows.

Develop fullstack web applications, enhance platform performance, collaborate on high-impact opportunities, and ensure stable, scalable solutions. Engage in rapid iterations and be a committed team player.

Design, build, deploy, and maintain resilient, scalable production systems for Toast’s retail customers. The role sets long-term technical architecture and strategy, communicates technical direction, mentors senior engineers, improves engineering productivity, diagnoses performance issues, and drives initiatives amid ambiguity. Engineers collaborate directly with retail customers, visit stores, understand operational workflows, and use AI tools to improve development velocity and quality.

Lead design, build, deployment, and operation of highly resilient, high-throughput configuration and publishing systems. Define long-term architecture and strategy, mentor senior engineers, diagnose and fix performance bottlenecks, and leverage AI tools to improve engineering productivity and platform capabilities.

As a Staff Software Engineer, you will define technical strategy for Drive-Thru solutions, standardize Android practices, and ensure seamless integration between mobile clients and backend services while mentoring peers.