Support People Operations by managing HR and payroll inboxes, maintaining employee records in HRIS (AS400, Dayforce), facilitating onboarding from iCIMS, processing payroll documents for ADP, producing HR/payroll reports, coordinating new-hire orientation and IT setup, cross-training across People Operations, and assisting on special projects.

Support design and development of learner-centered courses and training assets. Assist with scripting, storyboarding, basic video editing, eLearning authoring, LMS content audits, deployment, evaluation of learning effectiveness, and use of AI tools to scale L&D initiatives.

Lead company-wide benefits strategy and administration for 20,000+ employees. Oversee self-insured plan funding, leave/PTO programs, compliance (ERISA, HIPAA, COBRA, FMLA, ADA, ACA), 401(k) governance, vendor/TPA relationships, budgeting, and open enrollment. Build and coach a team of four, integrate HRIS/payroll/benefit systems, and leverage AI/automation to scale processes and reduce risk and cost.