Own Business Recruiting strategy across major business functions, translate priorities into workforce and recruiting plans, lead and develop senior recruiters, advise executives on talent decisions, personally manage critical searches, improve recruiting programs and metrics, and build a scalable recruiting leadership bench.

Manages a remote team of 8+ Provider Growth Associates, coaching performance, closing skill gaps, communicating organizational changes, and leading recruitment-wide strategic projects. The role emphasizes metrics-driven leadership, AI-enabled workflow optimization, team engagement, and hands-on support for provider recruitment and conversion.

Leads Learning, Content, and Quality teams within Shared Services. Owns the strategic vision, operating models, onboarding curriculum, train-the-trainer programs, knowledge bases, quality processes, performance metrics, and AI enablement strategy. The role develops high-performing teams, reduces frontline ramp time and turnover, creates closed-loop feedback systems, and aligns training outcomes with operational KPIs while scaling support operations.