Top Operations & Support Jobs in New York City, NY

The VB Claims Manager is responsible for managing a caseload of voluntary benefits claims, ensuring eligibility and financial accuracy, while providing excellent customer service and collaborating with various stakeholders.

The role involves managing corporate records compliance, collaborating with stakeholders, overseeing storage, supporting content governance, and improving records management processes.

The Senior Associate will manage website and Salesforce operations, implement changes, improve processes, and ensure optimal user experiences while collaborating with stakeholders.

The role leads experience improvement initiatives for Third Party Distribution service by redesigning service journeys, driving change management, and collaborating across various teams to enhance service effectiveness and client experiences.

The Digital Employee Experience Lead will optimize Nexthink, integrate ITSM tools, enhance problem management, and drive proactive user experience improvements.

The Senior Associate, Implementation Manager oversees the implementation of GBS products for clients, managing the process, ensuring timely deliverables, communicating with stakeholders, and resolving issues throughout the onboarding experience.

The role involves managing private placement documentation, ensuring accurate filings, supporting continuity and retention plans, and handling various administrative functions.

The Director of Implementation Managers oversees onboarding and implementation of benefits, leads a team, drives innovation, optimizes processes, and ensures client satisfaction.

The Associate supports employee engagement and business planning operations, coordinates events, manages communications, and ensures efficient procedures within the Experience & Digital Marketing team.

Lead a team of 60-80 technology professionals to develop and implement integrated financial solutions, ensuring alignment with business objectives and enhancing user experience.