Top Operations & Support Jobs in New York City, NY

Own EliseAI’s customer-facing help center, internal knowledge hub, and knowledge-management strategy. Develop roadmaps, improve content accuracy and findability, establish quality and adoption standards, and create scalable workflows for capturing expertise from cross-functional teams. Use AI tools to prototype prompts and workflows, while partnering with Product, Engineering, Support, Solutions, and Implementation to maintain reliable, accessible knowledge systems.

As a Strategy & Planning Senior Associate at EliseAI, you will support strategic initiatives, contribute to market expansion, and provide data-driven insights for decision-making. This entails collaborating with senior leaders, conducting market research, and improving client operational strategies through AI.

The GTM Strategy & Operations Associate will drive projects and insights to scale growth, focusing on customer value and collaboration with sales and product teams.

The VP of Revenue Operations will build and scale systems for operational efficiency and revenue growth, overseeing tools, processes, and team development across the customer lifecycle.

The Revenue Operations Associate will manage and improve processes for various teams, maintain tech systems, and partner with leaders to enhance operations.

The IT Support Specialist provides frontline support for hardware, software, and network issues, improves IT processes, collaborates with teams, manages devices, and supports events to enhance employee experience.

The GTM Strategy and Operations Manager will analyze customer data, drive sales projects, refine communication strategies, and collaborate with teams to enhance growth and execution.

The Senior Revenue Operations Manager will design and manage processes for the Commercial team, ensure data integrity across systems, and drive strategic initiatives to scale business operations.

Support day-to-day operations at EliseAI's New York HQ: manage office requests, coordinate with People and IT, run workplace projects, handle procurement and inventory, prepare onboarding workstations, and support events and workplace hospitality while improving processes and documentation.

Audit resident files for LIHTC, HUD Section 8, and related programs; apply expert judgment to complex income/asset cases; validate and pressure-test automated compliance outputs; document gaps and feed findings to product and engineering; build internal reference guides and support UAT and test case development.