Top Operations & Support Jobs in New York City, NY

Lead and scale EliseAI's internal IT: own IT strategy and operations across identity, endpoints, networking, SaaS, and device lifecycle. Build and mentor the IT team, drive automation and operational excellence, manage procurement and vendors, partner with cross-functional teams and Security for compliance, and serve as senior escalation for complex issues.

Support day-to-day operations at EliseAI's New York HQ: manage office requests, coordinate with People and IT, run workplace projects, handle procurement and inventory, prepare onboarding workstations, and support events and workplace hospitality while improving processes and documentation.

The GTM Strategy & Operations Senior Associate will drive strategic projects to unlock growth, enhance sales, and improve customer value delivery.

The GTM Strategy and Operations Senior Manager will analyze sales performance, improve operations, and drive strategic growth initiatives while working closely with sales, product, and leadership teams.

Audit resident files for LIHTC, HUD Section 8, and related programs; apply expert judgment to complex income/asset cases; validate and pressure-test automated compliance outputs; document gaps and feed findings to product and engineering; build internal reference guides and support UAT and test case development.

Provide high-trust, in-person personal support to an executive team: manage household upkeep, coordinate family healthcare and travel, run errands, track expenses, assist with pet care, and work closely with the Executive Assistant/Chief of Staff. Requires schedule flexibility, weekend availability, discretion, and proactive problem-solving.

As a Strategy & Planning Senior Associate at EliseAI, you will support strategic initiatives, contribute to market expansion, and provide data-driven insights for decision-making. This entails collaborating with senior leaders, conducting market research, and improving client operational strategies through AI.

The GTM Strategy & Operations Associate will drive projects and insights to scale growth, focusing on customer value and collaboration with sales and product teams.

The VP of Revenue Operations will build and scale systems for operational efficiency and revenue growth, overseeing tools, processes, and team development across the customer lifecycle.

The Revenue Operations Associate will manage and improve processes for various teams, maintain tech systems, and partner with leaders to enhance operations.