Top Operations & Support Jobs in New York City, NY

Own day-to-day IT operations across support, onboarding and offboarding, device lifecycle, identity management, SaaS administration, office IT, and compliance controls. Administer Okta, MDM platforms, Google Workspace, Slack, and related systems while automating repetitive workflows and improving self-service documentation. Support SOC 2 and HITRUST requirements, maintain accurate identity data, and provide responsive assistance to remote employees and office users as the company scales.

Lead strategic and operational initiatives from problem framing through execution and measurement. Design operating models, improve systems, analyze business metrics, identify growth opportunities, and deliver recommendations across cross-functional teams. The role requires strong analytical, communication, organizational, and project management skills in a fast-growing digital health company.

Own high-priority business initiatives from strategy through execution, including business analysis, roadmap development, KPI definition, implementation, and impact measurement. Lead a small team, partner with senior leadership, coordinate cross-functional execution, identify growth and efficiency opportunities, and build scalable operating processes. The role is based in New York City and requires working in person at least three days per week.

Provides executive support to the Co-Founder & President and CFO by managing calendars, inboxes, travel, meetings, communications, follow-ups, and sensitive information. Coordinates leadership, board, and investor engagements; manages cross-functional projects; improves workflows; and uses AI and automation to increase efficiency. The role is NYC-based with in-office expectations four to five days per week and occasional travel.

Partners with the CTO, VP Engineering, and EPDA leaders to manage executive support, operating cadences, OKRs, vendor spend, procurement, and cross-functional initiatives. The role coordinates calendars, meetings, travel, decision materials, offsites, and follow-through while improving information flow and organizational efficiency. It also project-manages security, privacy, compliance, and audit-readiness efforts and uses AI and automation to streamline operations.

Lead growth strategy for Nourish’s patient acquisition channel by setting targets, defining roadmaps, translating strategy into executable initiatives, and building scalable operating systems. The role requires analytical problem-solving, cross-functional leadership, and hands-on execution across Sales, Enablement, Analytics, Product, Engineering, and executive stakeholders. Depending on scope, the leader may also build and manage the Growth Strategy team.