Top Operations & Support Jobs in New York City, NY

The Claims Adjuster manages workers' compensation claims end-to-end, ensuring legal compliance, mitigating exposure, and providing excellent customer service to agents and clients.

Lead and scale Pie's claims adjudication function for workers' compensation across jurisdictions. Own strategy execution, team structure, KPIs, budgets, large-loss settlements, regulatory compliance, and claims technology adoption. Partner with Claims, Underwriting, Actuarial, Product, Finance, Legal and external stakeholders to drive improved claims outcomes, loss ratios, and customer experience while building senior talent and governance for adjudication operations.

Manage workers' compensation claims end-to-end for California: investigate, determine compensability, set reserves, administer benefits, control litigation, negotiate settlements, and provide claims guidance to agents and insureds while ensuring regulatory compliance and excellent customer service.