Provide account maintenance and quality-assurance support for financial and tax information via phone, chat, and email. Manage a case queue, resolve escalations, partner with Sales, Onboarding, Billing, Payments, and Finance, and identify process improvements while ensuring accuracy and timely decisions during onboarding and account changes.

The GTM Engineer will manage Clay implementation, develop prospecting systems, enhance account data, and facilitate effective sales outreach for pipeline generation.