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Top Operations & Support Jobs in New York City, NY
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
The VP of Commercial Operations leads strategy and execution to enhance revenue growth through operational excellence, cross-functional partnerships, and global service standardization.
Top Skills:
Bi ToolsContact Center PlatformsCpq ToolsCrm SystemsData Analytics CapabilitiesOperational Workflow Systems
Big Data • Fintech • Information Technology • Business Intelligence • Financial Services • Cybersecurity • Big Data Analytics
Provide high-volume customer and carrier support for telecom products (caller ID, LNP, routing). Manage porting orders, tickets, SLA adherence, escalate complex issues, liaise with engineering, analyze KPIs, and support 24/7 operations.
Top Skills:
Crm SystemsHelpdesk/Ticketing SystemsIp ProtocolsLocal Number Portability (Lnp)Microsoft Excel (Pivot Tables)Microsoft OutlookMicrosoft PowerpointMicrosoft WordRoutingSalesforceSwitchingWeb-Based Portability/Order Tools
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