Top Operations & Support Jobs in New York City, NY

Lead the Loss Mitigation team to deliver operational efficiency and borrower support, coaching staff and analyzing performance metrics to improve workflows.

Lead Upstart's Auto Servicing team, managing repossession and remarketing operations, shaping recovery strategy, optimizing vendor engagement, and fostering a high-performance culture.

Oversee Upstart's enterprise complaints program, coordinating with various teams to mitigate risks, enhance compliance, and protect customer trust by leveraging analytics and maintaining a robust compliance management system.

Lead the transformation of recovery operations by designing initiatives to reduce risks, automate processes, and enhance vendor relations, while driving data-driven decisions and cross-functional collaboration.

The Dialer Analyst will optimize and manage dialer operations, analyze performance data, and support capacity planning and staffing strategies to enhance collections efficiency.

As Operations Manager for the Disputes team, you will oversee daily operations, manage dispute resolutions, implement process improvements, and ensure compliance with regulations.