Top Operations & Support Jobs in New York City, NY

Lead the operation of Upstart's NYC office, manage daily functions, vendor relationships, and coordinate onsite events to enhance workplace experience.

The IT Support Analyst provides frontline support for devices and core SaaS tools, troubleshooting issues, managing requests, and enhancing documentation while being the primary onsite IT presence in NYC.

The Operations Manager will lead a team of Collections Specialists, focusing on improving performance metrics, coaching staff, and refining operations processes within Auto Collections to enhance customer experience and compliance.

The Head of Collections and Loss Mitigation will lead and improve internal collections operations, enhance performance and borrower experiences through data-driven strategies, and manage a team of managers overseeing 40 agents.

The Compliance Assistant Manager will oversee compliance processes for HELOCs, advise teams on regulatory requirements, and support compliance initiatives within Upstart’s growth plans.

The Executive Assistant manages executive calendars, meetings, travel, and maintains organized workflows. This role enhances productivity, ensuring smooth operations and effective coordination across stakeholders.