Top Operations & Support Jobs in New York City, NY

Lead process management and workforce operations for contact center workforce. Manage teams, design process improvements, oversee short-term planning, scheduling, network health, data and systems modernization, and partner cross-functionally to deliver operational results.

Provides senior administrative support to multiple executives by managing complex calendars, coordinating meetings and events, arranging travel, preparing expense reports, drafting business communications, and handling general administrative tasks. The role requires strong organization, adaptability, problem-solving, communication, proofreading, and relationship-building skills in a fast-paced environment.

Individual-contributor Sales Operations role responsible for sales planning, forecasting, pipeline reporting, and Salesforce data governance for International Acceptance. Deliver strategic analytics and market coverage models, automate sales scorecards and MBRs, redesign sales processes, and partner cross-functionally to drive sales excellence and standardized CRM hygiene.

The Senior Administrative Assistant will manage calendars, coordinate meetings and events, facilitate travel arrangements, process expenses, and provide general administrative support while ensuring effective communication with clients and team members.

Provide high-level administrative support to multiple senior executives including strategic calendar management, travel and expense coordination, meeting and event planning, office and visitor management, and team communications. Act as gatekeeper and ambassador, facilitate cross-team collaboration, and support team events and conferences to ensure efficient operations.

Provide administrative support to 4-6 executives, manage calendars, coordinate travel, prepare documents, and promote team events.

Support post-booking operational health for Capital One Flights by monitoring queues and metrics, triaging escalations, investigating bugs, validating servicing features, maintaining playbooks, coordinating onboarding and launches, and partnering with cross-functional teams to drive automation, AI-assisted tooling, and continuous improvement of customer servicing workflows.

Support operational health and performance of Flights inventory and booking systems. Monitor bookability and metrics, assist bug triage and escalations, validate supplier integrations, maintain fare mapping and configurations, support NDC and connectivity initiatives, use dashboards and AI tools for investigations, and collaborate cross-functionally to improve inventory quality and customer experience.