Top Operations & Support Jobs in New York City, NY

Manage setup, trafficking and coordination of satellite, fiber and IP feeds for NBCU entities. Book and route remote feeds, support live control room troubleshooting, verify A/V signal quality, coordinate vendors and bureaus, and operate scheduling/control systems for domestic and international transmissions.

Coordinate post-production and client services workflows from intake through delivery. Manage scheduling, resource bookings, reporting, and stakeholder communications using ScheduALL, Tableau, and OTTO. Track project progress, maintain SOPs, support Post-Production Management, and provide client-facing coordination across locations and time zones.

Manage lighting and grip equipment rental operations: process orders, maintain inventory and billing accuracy, source sub-rentals, support warehouse operations, communicate with customers and vendors, and ensure equipment testing, safety, and minimal downtime for film and television productions.

Provide administrative support to the CTO, manage schedules, coordinate travel, facilitate meetings, and assist with internal communications and special projects.

Supervise NOC shift operators and manage distribution paths (satellite, fiber, terrestrial, cloud) to ensure 99.999% on-air availability. Lead live-event execution and incident decision-making, coordinate cross-department issue resolution, maintain SOPs, run post-incident RCA, and oversee scheduling, maintenance, and disaster recovery for 24x7 broadcast operations.

Serve as liaison between Digital Ad Sales and technology teams to support video ad serving systems. Triage and resolve tickets, troubleshoot integrations, configure systems (inventory, targeting, DAI), manage defects with vendors/engineering, and drive process improvements while meeting SLAs.

The Director of Production Sales & Operations leads sales, operations, and growth of production services, managing relationships with clients while ensuring operational excellence and financial goals are met.

Manage media traffic control processes, troubleshoot systems, oversee project installations, and lead teams while collaborating with various departments.

The Executive Assistant will support three SVPs by managing calendars, travel logistics, and communications, ensuring preparedness for meetings and handling executive materials with confidentiality and integrity.