Top Operations & Support Jobs in New York City, NY

The Manager of AUT Contract Development leads a team to prepare filing submissions, manage compliance for group benefits, and develop strategic solutions for customers, while ensuring regulatory alignment and operational efficiency.

This role involves testing workflow changes. It is a hybrid position requiring in-office presence at least 3 days a week.

Manage and modernize MetLife's Executive Protection program, leading executive travel logistics, corporate jet coordination, risk assessments, training program lifecycle, vendor management, and operational process improvements to enhance situational awareness and program readiness.

This role ensures annuity contracts reflect MetLife's commitments and comply with regulations. Responsibilities include drafting contracts, responding to regulators, and collaborating with internal teams.

As a Senior Operations Quality Claims Analyst, you will conduct quality evaluations of LTD claims, analyze data for trends, coach associates, and drive operational excellence.

The Senior Operations Quality Analyst evaluates disability claims, identifies trends, provides feedback for quality improvements, and coaches associates to enhance claim handling performance.