Top Operations & Support Jobs in New York City, NY

Investigates, evaluates, negotiates, and resolves attorney-represented bodily injury claims. Communicates with claimants, policyholders, witnesses, and attorneys; assesses coverage, liability, damages, reserves, and settlement opportunities. Identifies suspicious claims and subrogation opportunities, documents claim activity, protects financial and claim-file information, and uses loss-management tools to support accurate decisions.

Investigates, evaluates, negotiates, and resolves attorney-represented bodily injury claims. Responsibilities include assessing coverage, liability, damages, reserves, and settlement opportunities; communicating with claimants, policyholders, and witnesses; identifying suspicious claims and subrogation opportunities; maintaining accurate claim files; and securely processing financial and claims information.

Provides high-level administrative support to executives by managing calendars, communications, meeting materials, travel arrangements, expenses, records, team events, and collaboration tools. The role requires discretion, strong organization, diplomacy, proactive problem-solving, and the ability to adapt to changing priorities while helping executives maximize productivity.

Manages, investigates, evaluates, and resolves attorney-represented and litigated auto and homeowners bodily injury claims. Responsibilities include assessing coverage, liability, damages, reserves, and settlement authority; identifying suspicious claims and subrogation opportunities; coordinating with counsel; preparing for trials and hearings; communicating with claimants and policyholders; maintaining claim files; and overseeing legal billing and claims processing.

Manages reinsurance operations across the treaty lifecycle, coordinating Risk Financing with ERM, accounting, legal, tax, brokers, and reinsurers. Owns SOPs, process optimization, renewal preparation, data quality, governance, controls, reporting, audit support, and operational performance metrics. Leads workflow simplification, automation, continuous improvement, and responsible GenAI adoption while mentoring staff and influencing cross-functional partners.

Investigates, evaluates, negotiates, and settles attorney-represented bodily injury claims. Communicates with claimants, policyholders, and witnesses; assesses coverage, liability, damages, reserves, and potential fraud; identifies subrogation opportunities; documents claim files; and ensures secure, accurate financial processing. The role requires strong communication, investigation, analysis, negotiation, adaptability, and knowledge of insurance coverage and tort law.

Manages attorney-represented and litigated auto and homeowners bodily injury claims. Investigates coverage, liability, damages, suspicious claims, and subrogation opportunities; negotiates settlements; prepares for trials and hearings; coordinates with counsel; communicates with claimants, witnesses, and policyholders; maintains reserves and claim files; and oversees legal billing and claims financial processing.

Manage complex, litigated construction-related CGL and liability claims valued at $500,000 or more. Responsibilities include coverage analysis, liability assessment, investigations, reserving, litigation strategy, outside counsel and expert management, negotiations, settlements, documentation, and collaboration with legal, underwriting, reinsurance, product, and subrogation teams. The role also mentors claims professionals and contributes to training and process improvements.

Manage complex, litigated construction-related casualty claims ($500K+): lead coverage and liability strategy, direct investigations and experts, coordinate litigation and outside counsel, set reserves and resolution plans, negotiate settlements, collaborate with underwriting and other partners, and mentor junior claims staff.

Manages reinsurance operations across the treaty lifecycle, coordinating Risk Financing with ERM, accounting, legal, tax, brokers, reinsurers, and other partners. Owns SOPs, process optimization, automation, data quality, reporting, governance, controls, audit support, renewal preparation, and operational handoffs. Leads continuous improvement initiatives, supports regulatory requirements, develops performance metrics, and mentors staff while influencing teams outside the reporting line.