Top Operations & Support Jobs in New York City, NY

Provides on-site, end-to-end desktop, voice, and technology operations support for trading floors and investment banking teams. Responsibilities include troubleshooting hardware, software, virtual desktops, cloud telephony, and job failures; managing deployments, scripts, escalation procedures, risk controls, and vendor relationships; documenting issues and communicating status; and mentoring junior staff. The role requires rotating shifts, on-call availability, and work in a 24/7 environment.

Provides complex administrative and operational support to Corporate and Investment Banking leaders and teams. Responsibilities include managing calendars, travel, expenses, reports, documentation, meetings, deliverables, callers, and business initiatives. The role supports less experienced assistants, interprets procedures, handles confidential information, coordinates with internal stakeholders, and drives process improvements while maintaining compliance with Wells Fargo and FINRA requirements.

Support branch operations and customer experience by processing teller transactions, resolving issues, routing customers to bankers, handling routine operational tasks, assisting branch manager with scheduling, detecting potential fraud, and ensuring compliance with bank policies.

Supports branch operations by processing and approving teller transactions, assisting customers, resolving operational issues, identifying financial needs, and connecting customers with bankers and digital banking solutions. The role also supports branch scheduling, risk and fraud prevention, complaint escalation, compliance procedures, and team motivation. Saturday availability is expected, and Chinese Cantonese or Mandarin proficiency is preferred.

Supports branch operations by processing and approving teller transactions, resolving customer and employee concerns, minimizing operational risk, and promoting digital banking solutions. Assists the branch manager with scheduling and daily tasks, identifies customer financial needs, escalates issues, and helps motivate team members to meet business objectives while following banking policies and compliance procedures.