Top Product Management Jobs in New York City, NY

Lead Toast’s lending product strategy and roadmap, including Toast Capital and Easy Pay. Partner with engineering, design, data science, credit, legal, finance, marketing, and external financial partners to develop, launch, and optimize B2B financial products. Responsibilities include defining requirements, managing backlogs, facilitating agile ceremonies, building business cases, gathering customer feedback, and measuring product outcomes.

Leads the vision, roadmap, team, and outcomes for onboarding, hardware, supply chain, and customer support systems. Oversees product strategy, enterprise platform integrations, implementations, migrations, process improvements, adoption, KPIs, and risk management across Salesforce, NetSuite, 3PLs, and related systems. Partners with Supply Chain, Finance, Care, Onboarding, Engineering, and executive stakeholders while building and developing a high-performing product management team.

Own product strategy, roadmaps, backlogs, and execution for Toast Enterprise’s critical product areas. Partner with engineering, design, R&D, customers, external development teams, and go-to-market functions to deliver strategic features, integrations, and platform offerings. Improve product-market fit for enterprise restaurant customers, monitor team performance and system health, communicate product updates, and advocate for customer needs and AI-enabled product development.

Own Toast Ticketing from open beta through product-market fit, general availability, and scale. Lead roadmap strategy, weekly engineering delivery, customer research, commercialization, pricing and packaging, GTM enablement, customer escalations, and business metrics. Partner with engineering, design, sales, onboarding, marketing, and leadership while using customer insights and data to prioritize product decisions and drive ticket sales and revenue growth.

Define and measure quality standards for Toast IQ, an AI assistant for restaurant operators. Review real user sessions, identify recurring failures, build labeled evaluation datasets, validate fixes, create regression cases, lead reviewer calibration, and translate findings into product priorities. The role also involves using AI coding tools to build review interfaces, automate analysis, monitor failures, and prototype improvements. Restaurant expertise, detailed analysis, structured data skills, and clear communication are central; formal product management experience is valued but not required.

Own the Toast Delivery Services product roadmap, improving dispatch, order tracking, exception handling, refunds, and AI-assisted delivery operations. Partner with Guest, POS, Order Management, AI teams, restaurants, couriers, and external integration partners to deliver measurable outcomes for operators and guests. Shape real-time delivery experiences, proactive alerts, capacity matching, and trusted automation for restaurant delivery.