Leads the Compliance and Tax technology portfolio, defining strategy, product roadmaps, modernization initiatives, governance, and investment priorities. Advises senior Compliance and Tax executives, oversees product and delivery teams, manages vendors and budgets, and ensures technology meets security, risk, regulatory, and operational standards. Drives AI, automation, analytics, cloud adoption, and process improvement while developing a geographically distributed organization and delivering measurable business outcomes.

Leads AI and automation product strategy for disability and absence claims operations. Responsibilities include prioritizing AI opportunities, owning roadmaps, designing human-in-the-loop workflows, defining safeguards and success metrics, partnering with engineering, coaching Product Owners, managing delivery increments, and communicating operational impact to senior leadership.

Leads the AI automation product vision and roadmap for disability claims operations. Prioritizes AI and RPA opportunities, designs human-in-the-loop workflows, manages confidence and escalation controls, and aligns product strategy with engineering and operations. Directly manages and develops Product Owners across AI, analytics, foundation, and RPA teams while communicating business value and delivery trade-offs to senior leaders. Drives measurable operational transformation using agentic AI, LLMs, and scaled agile delivery.