Own in-product expansion surfaces that convert usage into revenue: team invites, admin upgrade flows, credit/plan upsells, sales hand-offs, and expansion reporting. Conduct customer research, prototype quickly (using AI tools), write specs, measure conversion and expansion metrics, and align cross-functional partners to drive monetization and growth.

Lead the vision and strategy for Deliverability & Connectivity at Apollo.io by managing messaging infrastructure, ensuring reliable execution, and enhancing customer trust within the GTM stack.

Lead design and delivery of Apollo's enterprise control plane: permissions, roles, admin workflows, manager controls, territory and assignment, and governance. Define a standard permission model, admin and manager experiences, and instrumentation to support large-scale customers, improve security and reduce admin-driven friction, and enable enterprise adoption and expansion.