Lead Program Manager directs GTM strategy and execution for Edge-Out, Upgrade, and New Build programs. Owns playbook governance, leads cross-functional launch readiness, drives operational planning and forecasts, partners on market expansion and marketing initiatives, and delivers KPI reporting and data-driven recommendations to optimize scalable program performance and customer outcomes.

Manage small-to-medium customer experience, operations, field service, sales, marketing or product release projects. Own scope, cost, schedule, risks, resources, communications and change control; coordinate cross-functional teams to deliver projects on time, on budget, and with required functionality.