Top Program and Project Management Jobs in New York City, NY

Leads technology domain delivery strategy across a portfolio of platforms and services. Partners with engineering executives to manage asset inventories, architecture reviews, roadmaps, capacity, risks, and investment priorities. Uses platform health metrics and dashboards to improve delivery, SaaS adoption, operational performance, and data integrity. The role requires executive communication, technology strategy expertise, portfolio management, and the ability to drive enterprise-wide transformation across complex initiatives.

Lead strategic AI servicing projects from feasibility through implementation, managing scope, timelines, budgets, risks, documentation, and stakeholder commitments. Partner with business leaders to deliver high-impact initiatives, improve processes, and influence outcomes through strong communication, problem-solving, consulting, and collaboration skills.

Leads enterprise AI/ML technical programs from strategy through production, including platform roadmaps, modernization, scalability, governance, executive communications, investment prioritization, and risk management. Establishes TPM practices and performance models, aligns cross-functional stakeholders, and mentors TPM leaders. The role requires extensive technical program management experience, distributed systems and cloud expertise, AI/ML lifecycle experience, and leadership in regulated environments.

Leads post-merger integration planning and delivery across business, technology, and risk functions. Manages governance, operating cadence, executive reporting, dependencies, risks, issues, and cross-functional execution. Translates complex information into actionable insights, oversees third-party resources, supports senior leadership forums, and drives improvements in risk and program management practices. The role requires significant technology, cybersecurity, risk assessment, stakeholder management, and project leadership experience.

Lead complex, cross-functional projects supporting luxury travel and hotel operations programs. Responsibilities include managing partner onboarding, hotelier portal operations, timelines, SLAs, performance standards, stakeholder communications, customer experience initiatives, process improvements, automation opportunities, and data-driven recommendations. The role requires coordinating internal and external partners, mitigating risks, tracking commitments, and delivering projects within scope, schedule, and budget.

Leads a team delivering Branded Card marketing and messaging campaigns, serving as the primary business segment contact. Oversees project prioritization, capacity planning, performance reporting, stakeholder relationships, escalations, continuous improvement, and alignment between marketing processes and technology roadmaps. Presents delivery insights to senior leadership and manages cross-functional execution, team development, and resource allocation.

Leads marketing and messaging campaign delivery for a business segment, managing project managers, capacity, prioritization, performance reporting, stakeholder relationships, escalations, and continuous improvement. Partners with marketing, technology, and resource-management teams to align platform roadmaps, business objectives, and campaign execution. Oversees team development, portfolio metrics, executive reviews, and data-driven resource allocation.

Leads the strategy and modernization of a transaction processing network documentation ecosystem. Responsibilities include creating a multi-year roadmap, migrating legacy manuals into structured AI-ready formats, integrating LLMs and agentic workflows, implementing specification validation, aligning documentation with network policy, and deploying AI interfaces for technical support. The role also builds and mentors a high-performing team while driving organizational alignment, process optimization, and AI literacy.

Manages product operations for Business Cards and Payments, identifying process inefficiencies, implementing scalable workflows, and supporting product and AI-driven programs. Owns operational tools including Jira, Claude, and Tableau; establishes frameworks, tracks KPIs, manages resources, and improves data visibility. Partners with product, engineering, design, business teams, and senior leaders to remove roadblocks, support launches, mitigate risks, and drive continuous improvement.

Drives project tracking and partner onboarding for the Customer Identity platform. Coordinates milestones across intake, development, testing, and launch; manages status updates, metrics, dashboards, and operating models; advises business partners on identity solutions; and collaborates with product, architecture, and engineering teams on implementation, release planning, and sprint tracking.